🌐 NetLux – Networking FAQ

Q: What is NetLux?
A: NetLux is the name of our premium networking service category. It includes professionally installed wired and wireless network solutions designed for reliable, whole-home coverage, fast speeds, and long-term performance — using enterprise-grade components.

 

Q: Will I need to reconnect all my devices after installation?
A: Yes — when we install a new system, your devices will need to connect to the new Wi-Fi network. However, we can match your existing network name and password so most devices reconnect automatically with no extra work on your end.

 

Q: How is this different from a mesh system like Eero or Google Nest?
A: Mesh systems use wireless hops, which often reduce speed and reliability. NetLux systems use hardwired access points wherever possible, delivering seamless, high-speed internet across your entire home with centralized control and far better stability.

 

Q: Do I need to have Ethernet wiring in my home already?
A: Not necessarily. We can work with your existing layout, but hardwired Ethernet (CAT-6) is strongly recommended for the best performance. For new construction or renovations, we offer structured pre-wire packages for clean, future-ready installations.

 

Q: Will this help with streaming, Zoom calls, or smart home issues?
A: Yes. NetLux systems are built to handle modern internet demands — including 4K streaming, online gaming, video calls, smart home devices, and security cameras — without lag or dropouts.

 

Q: Can I control the network myself?
A: Yes. You'll get access to an easy-to-use app where you can view connected devices, pause internet to specific devices, check speeds, and more. We’ll also walk you through the basics during installation.

 

Q: What happens if my internet service goes down?
A: While we can’t prevent outages from your provider, our systems are built to clearly diagnose the issue. We also offer failover consulting (e.g. Starlink or 5G backup) for clients who need ultra-reliable internet.

 

Q: Does this system work with Starlink, Verizon 5G, or fiber providers?
A: Yes. We optimize network performance regardless of the ISP, including satellite, 5G, and traditional fiber or cable services. We’ll ensure your equipment is properly routed and distributed throughout the home.

 

Q: Can this support my smart TVs, cameras, or home office setup?
A: Definitely. NetLux networks are designed for heavy loads, supporting dozens of connected devices with fast, consistent coverage in every room — and outdoors if needed.